Return Policy

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Return Policy

You have 30 days from date of purchase to return or exchange an items.

Returned items are subject to a 10% restocking fee. This fee covers credit card processing costs and the cost of returning items to inventory. Shipping charges are non-refundable

Order cancellation requests must be submitted via e-mail or by phone within 24 hours of the order being placed.

All items being returned for exchange and/or refund MUST be returned in the same new condition which they were shipped to the customer including the manufacturers packaging and all included instructions, manuals, etc. Any items that have been modified in any way, such as, but not limited to, changes in appearance, removed or replaced parts, will not be accepted and neither credits nor exchanges will be given.

For any items damaged during shipping, please notify us via phone +1 (321) 428-2258 or e-mail info@flashpresents.com and we will provide further instructions.

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